The impact of Outsourcing

Recognizing the lack of expertise and to reduce cost, organizations have outsourced to specialized IT services with the belief that specialized providers will be able to deliver higher quality at lower cost often working in the countries where cost are lower. This means the IT Systems are designed, developed  and delivered using staff employed by external supplier. The external supplier gains an additional customer and an opportunity to make a profit from contractual agreement.

The customer who outsourced is not concerned about staffing, infrastructure and support issues since they pay the specialized provider for delivery of the required services.


to be continued......