Discovery and analysis of information,
Investigating Stakeholders needs,
Determine underlying issues and identify opportunities
Understand the current state of the organization as a whole or the certain subset that is impacted by the problem. Where are we?
Define the desired future state. Where do we want to go? Why do we want to go there?
Determine how to get from present state to future state.
Understand what capabilities existed till now, what capability need to exist in the future in order to get to the desired future state, Provide recommendations on the road map that needs to be followed to get from present state to future state.
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